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Frequently asked questions

Real answers, no marketing fluff. If something's missing, email support@genztrade.ai — I read every one.

How is this different from TradingView, Trade Ideas, or other scanners?

One word: stacking. Most scanners alert you when ONE pattern fires on ONE timeframe. GenZTrade runs 8 detectors plus macro/sector/portfolio context, and only alerts you when 2–4 systems confirm the same setup. That's the difference between "this stock just moved" and "this stock just moved AND your sector is leading AND you already own it AND VIX is low."

Plus the AI Trade Director — it doesn't just spit out a signal, it gives you a concrete entry / stop / target / time-to-hold / size-by-account plan. No other retail tool does that.

Is GenZTrade investment advice? Will it make me money?

No, and no guarantees. GenZTrade is decision-support software. It surfaces statistical patterns and synthesizes them into plans — but every trade you place is your own decision and your own risk.

Trading carries substantial risk including total loss of capital. Past pattern win rates do not predict future results. Trade only with money you can afford to lose.

That said: the founder uses GenZTrade to make $2,000–$5,000/day in their own account. The patterns work when applied with discipline. They are not magic.

What happens if I lose money trading on GenZTrade signals?

That's your responsibility, not ours. Same as if you lost money following a TradingView indicator or a Twitter alert. GenZTrade is software, not a fiduciary. Per the Terms of Service, our liability is capped at the amount you paid us in the prior 12 months — and we recommend you stop trading GenZTrade signals the moment they stop working for you.

What we DO offer: a 14-day money-back guarantee for first-time subscribers. If the software doesn't fit your style, email us within 14 days and we refund the full month.

What's the refund / cancellation policy?

14-day full refund for first-time subscribers — no questions, no friction, just email us. After that, you can cancel anytime from Account Settings; access continues through the end of the paid period and no further charges occur.

If a charge fails (expired card, etc.), we give you a 3-day grace period before dropping you to the free tier — no surprise lockouts mid-trade.

What data does GenZTrade have access to? Is my portfolio safe?

We only see what you upload. Specifically:

  • Your watchlist — list of ticker symbols you want scanned. Never shared.
  • Optional portfolio CSV — symbol + quantity + cost basis. Account numbers in the CSV are ignored, not stored.
  • Optional Anthropic API key — encrypted with AES-128 + a master key we don't keep in the database.

What we do NOT collect: brokerage logins, your actual orders, your account balance, or any data not directly uploaded by you. GenZTrade doesn't connect to your brokerage. It's a decision tool, not a trading bot.

Do I need an Anthropic API key?

Only if you want the AI Trade Director feature. Get one for free at console.anthropic.com — they give $5 of free credit which is enough for ~500 Director plans.

Without an API key, you still get all 8 pattern detectors, Quick Exit Engine, pre-market radar, alerts, and portfolio overlay — basically 90% of the product. The Trade Director just becomes a "get one when you're ready" upgrade.

Why bring my own API key instead of you charging me extra for AI calls?

Three reasons:

  • You pay Anthropic, not us. Trade Director plans cost ~$0.01 each. If we charged you a markup, we'd be the middleman. You can run 1000 plans/month for less than $10 directly.
  • Your data goes to your account. Anthropic's privacy policy applies to your traffic, not ours. We never see the prompt or the response.
  • It keeps GenZTrade subscription prices low. $49/mo gets you everything we built; the variable AI cost is paid by whoever uses it most.
Who's behind GenZTrade?

GenZTrade was built by an active day trader who uses it during every market session. The product exists because the founder needed it for their own daily workflow and couldn't find anything close on the market. Every pattern detector, every alert, every UI decision was driven by "what do I actually need at 9:32 AM when 3 signals fire at once."

This is bootstrap, not VC. No "growth at all costs" pressure to push you toward bad trades or upsell you on features you won't use. The longer you stay profitable, the longer you stay subscribed — incentives are aligned.

Reach out: founder@genztrade.ai. Elite plan members get a direct Slack line.

What about plan-gated features — what's locked behind Pro/Elite?

Trader ($49/mo): All standard patterns, 10 AI Director plans/day, Buy The Dip, Early Movers, Quick Exit Engine, Portfolio overlay.

Pro ($99/mo): Adds CRASH_BOTTOM (the highest-conviction reversal detector), Hedge Engine, Sympathy Plays, Sector Relative Strength, Unusual Options Flow, Macro Calendar with alerts, 50 AI plans/day.

Elite ($199/mo): Unlimited AI plans, Battle Plans (overnight portfolio AI review), Earnings reaction detector, priority data feed, founder Slack access.

You can upgrade/downgrade anytime from Account Settings — no commitment.

How fast are the alerts? Will I miss the move?

Scanner runs every 60 seconds against your full watchlist. From the moment a pattern fires on Yahoo's 1-minute candle to the popup hitting your browser is typically under 5 seconds. You can opt into desktop notifications, WhatsApp, or Telegram for off-screen alerting.

That said: GenZTrade is research, not a millisecond execution engine. If you need sub-second alerts for HFT-style strategies, this isn't for you. For 5-minute-to-30-minute swing trades, it's plenty.

Does it work pre-market and after-hours?

Yes. The Pre-Market Radar and After-Hours Movers screener pull from 4 AM ET (pre) to 8 PM ET (post). Patterns adapt to session — VWAP isn't computed pre-open, but volume climax and gap-fade work all session.

What's the referral program?

Two-sided $10 credit. A friend signs up via your link and subscribes → they get $10 off their first month, you get $10 credit on your next invoice. No cap. Credits auto-apply via Stripe.

Your unique referral link is in Account Settings → Refer & Earn.

Still have questions?

Email support@genztrade.ai or start the free trial and see for yourself.

Start 7-day trial →